WHO WE ARE...

We are the RIU Groupe

A consulting service for the business development of small and medium-sized enterprises, retail businesses and public services. Our goal is to establish strong and lasting relationships with our customers and partners.
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OUR SERVICES

To date, Groupe RIU and its associates have more than a hundred merchants and entrepreneurs in Quebec and Ontario. We have established possible means of action to organize the resources. We know how to identify opportunities quickly so that the profitability of your business increases.

THE ART OF SERVICE IS OUR EXPERTISE

At RIU, we are dedicated to perfecting customer service and ensuring an exceptional experience every step of the way. As pioneers of mystery shopping, we are committed to elevating customer satisfaction for your business. Our professional teams carefully evaluate each interaction, offering personalized solutions to improve and maximize satisfaction. We not only analyze customer service, but also your sales processes, providing recommendations to optimize sales opportunities. Let's collaborate to create memorable customer experiences at competitive rates, together reaching new heights in customer satisfaction and sales performance.

MARKETING STRATEGY

Getting started with a business plan using social media and other resources.
Development of marketing strategies in line with the corporate vision.

Large-scale TRANSACTIONAL WEBSITE, Sell your goods and services online!

Improving your company's brand image can bring you a lot of new customers and increase your market share by being present on WEB search tools and social networks.

Sales and services of technological payment solutions

“Our absolute commitment is to make payment processing services simple and accessible for merchants. To achieve this mission, we constantly strive to find the most advantageous rates on the market. Thanks to our personalized approach, we do not just offer you a service, but we actively support you to guarantee you choose the solution best suited to the specific needs and realities of your business. With us, you don't just do business, you invest in the long-term success of your business."
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Free consultation!

Contact us to discuss your project and your goals.

Do you have a project for us? Call us!

514 770-5303

514 770-5303

Do you have a project for us?
Call us!

Why choose us

Individual approach

We are outstanding ambassadors and have a concern for excellence. The satisfaction of our customers is paramount to us.

Modern technologies

Technologies and equipment are advancing rapidly and occupy a prominent place in the success of your business. We have the best technologies in payment solutions and merchant services. Our team can ensure the realization of technological projects which consist in improving the quality and efficiency of the services you offer.

Complex solutions

We have excellent retail knowledge. We have succeeded in increasing turnover and decreasing operating costs for large companies in North America. We are outstanding ambassadors and care about excellence and customer satisfaction.

Stephan Brault

President and Retail Expert

A knowledgeable, results-oriented professional with over 30 years of experience in retail and business opportunity expansion.

Demonstrated significant success in recruiting and developing sales teams.

Optimal use of marketing and visual presentation strategies to promote products and services, as well as to launch new products and services to the market.

Efficient management of logistics for promotions and special events.

Mastery of strategic communications and business relations, as well as expertise in customer service.

stephan@riugroupe.com

OUR PROCESS

  • 1.

  • 2.

First Contact / Find out about your objectives

Presentation of our company and its expertise.
Establish a relationship with the partners to know and establish the objectives of the meeting.
Ask questions to get to know the company and set the objectives to be achieved.

Discussions, Planning

Study and know the statistics of the company in relation to the objective to be achieved
Acknowledge the facts and define the recommended steps

  • 3.

  • 4.

  • 5.

Final presentation of the strategy

Present the strategic plan and explain the steps to achieve the desired objectives.
List what will be done, when and by whom.

Implementation and execution of the personalized strategic plan

Participation and coaching will be offered.
Suggest adjustments to the implementation plan as needed.

Control and monitoring of results

Set the date of the follow-ups and evaluate the results obtained
Meetings as needed

CONTACT

Montreal, QC.

Monday to Friday 08:00 - 17:00

CONTACT US!

We will respond as soon as possible

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